Resolve Work Orders Without the Back-and-Forth
Residents submit requests with photos in seconds, you assign the right vendor in a tap, and everyone tracks the job to completion in one place. Faster fixes, happier residents, and a record of every dollar spent.
Keeping properties running for managers everywhere
Requests with Context, Not Confusion
Stop playing phone tag. Residents tell you exactly what's wrong, where, and when you can enter — from their phone.
- Photo & Video UploadsResidents attach photos or short videos of the issue so your team and vendors diagnose the problem before the first visit.
- Permission to EnterEach request captures entry permission, pet warnings, and preferred times, so technicians arrive prepared and compliant.
- Categorized & PrioritizedRequests are tagged by category and urgency, with emergencies flagged so a burst pipe never sits in a queue behind a squeaky door.
Vendor Assignment and Tracking
Route the job to the right person and watch it move from open to closed without chasing anyone for updates.
- One-Tap Vendor DispatchAssign work to in-house staff or your preferred vendors and notify them instantly with all the details and photos attached.
- Status & TimelineEvery work order has a live status and full activity timeline, so residents see progress and you have an audit trail.
- Cost Tracking & BillingLog labor and parts against each job, bill back resident-caused damage, and roll costs into the property's financials automatically.
Even more reasons to choose PropertyManager
Vendor Directory
Maintain a roster of vendors with trades, insurance expiry, and rates so the right pro is always a tap away.
Recurring & Preventive Tasks
Schedule filter changes, inspections, and seasonal upkeep so small problems never become expensive ones.
Resident Updates
Residents get automatic notifications as their request is received, scheduled, and completed — no follow-up calls.
Bulk & Make-Ready Workflows
Turn units faster with templated make-ready checklists that spin up every task needed between move-out and move-in.
Reporting & SLAs
Track average time-to-close, cost per unit, and vendor performance to find bottlenecks and renegotiate rates.
Mobile for Field Teams
Technicians view, update, and close jobs from their phone in the field, including photos of completed work.
“Average time-to-close dropped from nine days to under three. Residents love the photo updates, and I finally have clean cost data per unit instead of a shoebox of vendor invoices.”
Turn maintenance chaos into a clean workflow
Join the landlords, management companies, and associations who run everything on PropertyManager.