One price, by how much you manage.
You pay for how much you manage. Most of the product is in every plan, including the free one — the higher plans add what a bigger portfolio needs, and every limit below is one the server actually enforces rather than a menu item we hid.
Rent, leases and maintenance — free for your first two doors.
Basic
The same product, without the two-unit ceiling.
Standard
Fill vacancies as well as run them.
Pro
Manage for owners, and keep the books.
What it costs at your size
| Units | Basic | Standard | Pro |
|---|---|---|---|
| 1 | $10.00min | $15.00min | $25.00min |
| 3 | $10.00min | $15.00min | $25.00min |
| 8 | $10.00min | $15.00min | $25.00min |
| 25 | $19.75 | $24.75 | $32.25 |
| 60 | $47.40 | $59.40 | $77.40 |
| 150 | $118.50 | $148.50 | $193.50 |
Every plan has a monthly floor, so a very small portfolio is never billed pennies. Add a unit mid-month and the difference is prorated — you are never billed for doors you did not have.
What each plan covers
Most of what follows is in every plan on this ladder. Here is the short version of what actually changes as you move up:
- FreeThe whole product, up to 2 units.
- BasicExactly the same product as Free. What changes is that the unit limit goes away.
- StandardAdds listings and syndication.
- ProAdds owner portal and statements, accounting and trust, 1099 preparation, the developer API.
A dash below is a real limit — the server refuses it — not a hidden menu item. Nothing you have already created is ever locked away: move down a plan and you can still read everything, you just cannot add to it.
| Feature | Free$0 | Basic79¢ | Standard99¢ | Pro$1.29 |
|---|---|---|---|---|
| What changes between plans | ||||
| Units covered | 2 units | Per unit · $10 minimum | Per unit · $15 minimum | Per unit · $25 minimum |
| Support | Email support | Email support | Email support, priority above 100 units | Priority support and onboarding |
| Rent and payments | ||||
| Bank transfer and card payments | ||||
| Recurring autopay set up by the resident | ||||
| Automatic late fees on your own grace period | ||||
| A per-unit ledger of charges, payments, fees and credits | ||||
| Payment reminders before and after the due date | ||||
| Voided entries reversed, never deleted | ||||
| A collections ladder: reminder, notice, second notice, demand | ||||
| Payments applied oldest charge first, so “how far behind” has one answer | ||||
| Leasing | ||||
| Online rental applications | ||||
| Lease generation from your own terms | ||||
| E-signature, with the signed copy stored | ||||
| Tenant, lease and document tracking | ||||
| Renewals and end-dating without losing history | ||||
| Upload links for the paperwork an applicant still owes you | ||||
| Reference requests to previous landlords, chased automatically | ||||
| Adverse action notices with the bureau’s details recorded on them | ||||
| Renters’ insurance policies and expiry dates on file | ||||
| Maintenance | ||||
| Requests filed by residents from the portal | ||||
| Work orders from open to resolved | ||||
| Vendor assignment and recorded cost | ||||
| Photo attachments on a request, taken on the resident’s phone | ||||
| A contractor portal showing only the jobs assigned to them | ||||
| Residents and owners | ||||
| Resident portal for payments and requests | ||||
| Owner portal with their own statements | ||||
| Owner statements: collected, fees and payout, per property | ||||
| Team roles and permissions | ||||
| Documents shared deliberately, never by accident | ||||
| Permissions set per person and per area, not one blunt admin switch | ||||
| Import from a spreadsheet with a dry run before anything is written | ||||
| Export every record as CSV whenever you want it | ||||
| On the phone, and in the inbox | ||||
| Native iPhone and Android apps for residents, staff, owners and contractors | ||||
| Works with no signal, and catches up when it returns | ||||
| Face ID or fingerprint instead of a password | ||||
| Resident messaging that belongs to the property, not to a personal mobile | ||||
| Broadcasts to a whole building at once | ||||
| Push notifications on the phone and in the browser — Villagely sends no SMS | ||||
| The front desk | ||||
| Visitors logged as expected, on site and departed | ||||
| Parcels logged, the resident emailed, and the shelf recorded | ||||
| Pets, vehicles and parking bays registered against the unit | ||||
| Shift handover notes so a problem outlives a shift | ||||
| Incidents with severity, action taken and the insurer noted | ||||
| An asset register with serials, service dates and warranty expiry | ||||
| Money and compliance | ||||
| Double-entry books posted from the ledger | ||||
| Income statement, balance sheet, profit and loss by property | ||||
| Trust accounting with a sub-ledger per beneficiary | ||||
| Three-way reconciliation: bank, books, beneficiaries | ||||
| 1099-NEC totals from vendor payments | ||||
| TINs and EINs encrypted, last four digits only on screen | ||||
| Budgets per account, and a reserve projection against the asset register | ||||
| Exports for QuickBooks Online, QuickBooks Desktop and Xero | ||||
| Marketing and integration | ||||
| Public listing pages with photo galleries | ||||
| Zillow-format and generic listing feeds | ||||
| Enquiries collected in one queue | ||||
| Read-only public API with per-key rate limits | ||||
| Descriptions drafted for you, then fact-checked against the unit’s own details | ||||
| Feeds for Apartments.com and Zumper as well as Zillow | ||||
A dash is a genuine limit, not a nudge — the server refuses it on that plan. Nothing already created is ever locked away: move down a plan and you can still read everything you built, you just cannot add to it.
Free stays free at two units — no trial to run out. Fourteen days free on every paid plan. No card to start, no setup fee, cancel from your settings.
Not built yet: tenant screening
Credit, criminal and eviction reports need a consumer-reporting partner and the compliance that comes with one. It is the single capability advertised on this site that you cannot use today, and it is not included in any plan. What we are building.
The things people ask first.
- What happens to my data if I move down a plan?
- Nothing is locked away. Downgrading stops you adding, never reading — a board that drops from Pro to Standard can still open every report and ledger entry it built, it just cannot post new journal entries until it moves back up. Holding your own records hostage is not a pricing strategy.
- What counts as a unit?
- One rentable or owned space — an apartment, a single-family home, or an association lot. A twelve-unit building is twelve units. Vacant units count, because they still cost you work.
- What is in the free trial?
- Fourteen days of the whole product, no card required. You can collect a test payment, generate a lease, invite residents and run a board vote before you pay anything.
- Are there fees on rent payments?
- Bank transfers are free to you and can be passed to the resident or absorbed. Card payments carry the processor’s standard fee. Villagely does not take a percentage of rent.
- Can I change plans or cancel?
- From your account settings, at any time. Plans are month to month, there is no contract, and a change takes effect on your next billing date.
- What is not built yet?
- Tenant screening — credit, criminal and eviction reports. It requires a consumer-reporting partner, and we are not going to imply it exists before it does. Custom domains for community websites are also still to come; today each community lives on a villagely.io subdomain.
- Do you offer annual billing or non-profit rates?
- Annual billing saves roughly two months against monthly. We discount for qualifying self-managed associations and affordable-housing operators — ask us.
Something not answered here? Browse all FAQs or ask us directly.
Fourteen days of the whole thing.
No card, no setup fee, and nothing held back for a higher tier.