villagely

When a payment fails

What happens automatically, and what you have to decide.

A card payment that declines never posts at all — nothing reaches the ledger and the balance is unchanged. Try again, or use another method.

Why the delay is unavoidable

A card declines in seconds. A bank transfer can be returned days after it appeared to succeed. That is how ACH works everywhere and not something Villagely can shorten — which is why it is worth watching your bank rather than only the ledger for the first few days of a new arrangement.

Still stuck?

Rent, leasing, maintenance, the association and the books — one system, set up in an afternoon.